Connecivity issues in TX datacenter

Incident Report for Opus Interactive

Resolved

This incident has been resolved.

Posted Jul 28, 2021 - 08:57 PDT

Monitoring

The issue has been resolved and we are monitoring it for now.

Posted Jul 28, 2021 - 00:45 PDT

Update

The issue appears to only be affecting connectivity between Opus HIO and VA datacenters to the TX datacenter. systems to not appear to have issues connecting to the external internet.

Posted Jul 27, 2021 - 23:35 PDT

Update

We are continuing to investigate this issue.

Posted Jul 27, 2021 - 23:33 PDT

Update

Databank, the TX datacenter, and they are currently investigating an issue that is affecting a number of clients.

Posted Jul 27, 2021 - 23:31 PDT

Investigating

We are currently investigating the issue

Posted Jul 27, 2021 - 22:53 PDT

This incident affected: Dallas, TX - TX1 (DTX1 Network, DTX1 Cloud Infrastructure, DTX1 Core Services).