Disk Latency / Network Latency

Incident Report for Opus Interactive

Resolved

This incident has been resolved.
Posted Jul 12, 2019 - 04:53 PDT

Update

More than half the migrations are complete. We continue to see improved performance.
Posted Jul 11, 2019 - 21:47 PDT

Update

We've made good progress and see positive results in the bulk of the impacted environment. VM's are continuing to move with steadily increasing speed.
Posted Jul 11, 2019 - 19:20 PDT

Update

The migrations are moving forward. As the datastore becomes more clear the migrations will likely move faster and performance will improve for everyone.
Posted Jul 11, 2019 - 18:15 PDT

Identified

The issue is being investigated. The issue is isolated to a specific cluster. We are migrating everyone off to improve functionality and performance. Further action is anticipated.

Expect sluggish network connectivity and dropped packets until the issue is resolved.
Posted Jul 11, 2019 - 16:42 PDT
This incident affected: Portland, OR - PDX1 (PDX1 Network, PDX1 Core Services) and Hillsboro, OR - HIO1 (HIO1 Network, HIO1 Core Services).